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A change of the physicians' understanding of the encounter parallels competence development
Health Services Research, Uppsala Science Park, Uppsala, Sweden . (Health Services Research)ORCID-id: 0000-0002-4302-5529
Health Services Research, Uppsala Science Park, Uppsala, Sweden . (Health Services Research)
2001 (engelsk)Inngår i: Patient Education and Counseling, ISSN 0738-3991, E-ISSN 1873-5134, Vol. 42, nr 3, s. 271-278Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Patients today complain that physicians do not listen. There is a need to improve the professional competence in the patient encounter. According to theory, competence is a result of how people perceive their work. Observation and reflection can improve the competence. The aim of this study was to investigate if physicians can develop a more patient-centred consultation style by an experienced-based specialist course and how such a development is related to the physicians understanding of the task. The physicians video recorded consultations and reflected on these. The video consultations were analysed with a time study and Pendleton et al.’s consultation schedule [Pendleton D, Schoefield T, Tate P, Havelock P. The consultation: an approach to learning and teaching. Oxford: Oxford University Press, 1984.]. Before–after questions were answered. The study indicates that seven out of 10 physicians participating in the course had developed a patient-centred attitude and acted according to it. The time study gave ambiguous results. This study implicates that it is possible to initiate competence development by influencing the understanding of the encounter.

sted, utgiver, år, opplag, sider
2001. Vol. 42, nr 3, s. 271-278
Emneord [en]
Consultation, Pendleton, Competence development, Video-recordings, Patient-centred
HSV kategori
Forskningsprogram
Hälso- och sjukvårdsforskning
Identifikatorer
URN: urn:nbn:se:mdh:diva-21545DOI: 10.1016/S0738-3991(00)00132-4ISI: 000166726900008Scopus ID: 2-s2.0-0035159435OAI: oai:DiVA.org:mdh-21545DiVA, id: diva2:649133
Tilgjengelig fra: 2008-10-17 Laget: 2013-09-17 Sist oppdatert: 2017-12-06bibliografisk kontrollert

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