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Berglund, R., Backström, T. & Bellgran, M. (2019). Critical Psychosocial Risk Treatment for Engineers and Technicians. In: ICRAM 2019 ICRAM: . Paper presented at ICRAM 2019 ICRAM, 06 Aug 2019, Amsterdam, Netherlands. Amsterdam, Netherlands
Open this publication in new window or tab >>Critical Psychosocial Risk Treatment for Engineers and Technicians
2019 (English)In: ICRAM 2019 ICRAM, Amsterdam, Netherlands, 2019Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Amsterdam, Netherlands: , 2019
National Category
Work Sciences Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-45065 (URN)
Conference
ICRAM 2019 ICRAM, 06 Aug 2019, Amsterdam, Netherlands
Projects
Can team coaching influence psychosocial safety climate for increased health and efficiency?
Available from: 2019-08-22 Created: 2019-08-22 Last updated: 2019-08-22Bibliographically approved
Fundin, A., Backström, T. & Johansson, P. E. (2019). Exploring the emergent quality management paradigm. Total Quality Management and Business Excellence
Open this publication in new window or tab >>Exploring the emergent quality management paradigm
2019 (English)In: Total Quality Management and Business Excellence, ISSN 1478-3363, E-ISSN 1478-3371Article in journal (Refereed) Published
Abstract [en]

The development of successful production systems is affected by conflicting forces, that is, initiatives seemingly conducive for one line of work can be a constraint for another. Consequently, this paper presents an alternative perspective on how these issues could be managed in organisations. There are a number of key challenges in terms of the involved dichotomies for future innovative quality improvements in operations. These dichotomies are part of four interrelated processes that are the central elements of a production system. As such, aiming for stability or change is a production process dilemma in terms of the production and distribution of offerings and solutions. Control and creativity are the main dilemmas of the innovation process, that is, the creation and implementation of new offerings and solutions, while exploitation and exploration are the dilemmas of the knowledge creation process and efficiency and effectiveness of the value creation process. As the simultaneous existence of both parts of the dichotomy seems to be a paradox, this paper suggests the emergent quality management paradigm as an alternative perspective providing the guidance, examples, and practical solutions necessary to solve these dilemmas by recognising the dichotomies as mutually dependent.

Place, publisher, year, edition, pages
United Kingdom: , 2019
Keywords
ambidexterity, emergence, quality management, innovation, production system, operations management
National Category
Engineering and Technology Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-43928 (URN)10.1080/14783363.2019.1591946 (DOI)
Projects
XPRES - Excellence in Production Research
Available from: 2019-06-11 Created: 2019-06-11 Last updated: 2019-12-05
Backström, T., Tripney Berglund, R. & Hultgren, U. (2019). Förebyggande arbete med organisatoriska och sociala risker. Mälardalens högskola, Akademin för innovation, design och teknik
Open this publication in new window or tab >>Förebyggande arbete med organisatoriska och sociala risker
2019 (Swedish)Other (Other academic)
Place, publisher, year, pages
Mälardalens högskola, Akademin för innovation, design och teknik, 2019
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-46280 (URN)
Available from: 2019-12-10 Created: 2019-12-10 Last updated: 2019-12-10Bibliographically approved
Johansson, P. E., Karlsson, H., Backström, T., Andersson Schaeffer, J. & Cedergren, S. (2019). Let us measure, then what?: Exploring purposeful use of innovation management self-assessments.. International Journal of Quality & Reliability Management, 36(10), 1734-1749
Open this publication in new window or tab >>Let us measure, then what?: Exploring purposeful use of innovation management self-assessments.
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2019 (English)In: International Journal of Quality & Reliability Management, ISSN 0265-671X, E-ISSN 1758-6682, Vol. 36, no 10, p. 1734-1749Article in journal (Refereed) Published
Abstract [en]

Purpose

The purpose of this paper is to increase the understanding regarding how managers attempt to make purposeful use of innovation management self-assessments (IMSA) and performance information (PI).

Design/methodology/approach

An interpretative perspective on purposeful use is used as an analytical framework, and the paper is based on empirical material from two research projects exploring the use of IMSA and PI in three case companies. Based on the empirical data, consisting of interviews and observations of workshops and project meetings, qualitative content analysis has been conducted.

Findings

The findings of this paper indicate that how managers achieve a purposeful use of PI is related to their approach toward how to use the specific PI at hand, and two basic approaches are analytically separated: a rule-based approach and a reflective approach. Consequently, whether or not the right thing is being measured also becomes a question of how the PI is actually being interpreted and used. Thus, the extensive focus on what to measure and how to measure it becomes edgeless unless equal attention is given to how managers are able to use the PI to make knowledgeable decisions regarding what actions to take to achieve the desired changes.

Practical implications

Given the results, it comes with a managerial responsibility to make sure that all managers who are supposed to be engaged in using the PI are given roles in the self-assessments that are aligned with the level of knowledge they possess, or can access.

Originality/value

How managers purposefully use PI is a key to understand the potential impact of self-assessments.

Keywords
Competence, Self-assessment, Follow-up, Performance information, Interpretative perspective, Purposeful use
National Category
Economics and Business
Research subject
Innovation and Design
Identifiers
urn:nbn:se:mdh:diva-46313 (URN)10.1108/IJQRM-09-2018-0243 (DOI)000490142800005 ()2-s2.0-85074296038 (Scopus ID)
Available from: 2019-12-13 Created: 2019-12-13 Last updated: 2020-02-19Bibliographically approved
Fundin, A., Backström, T. & Johansson, P. E. (2018). Exploring the emergent quality management paradigm. In: The Excellence summit Excellence sum: . Paper presented at The Excellence summit Excellence sum, 12 Sep 2018, Gothenburg, Sweden.
Open this publication in new window or tab >>Exploring the emergent quality management paradigm
2018 (English)In: The Excellence summit Excellence sum, 2018Conference paper, Published paper (Refereed)
National Category
Engineering and Technology Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-41720 (URN)
Conference
The Excellence summit Excellence sum, 12 Sep 2018, Gothenburg, Sweden
Available from: 2018-12-18 Created: 2018-12-18 Last updated: 2018-12-18Bibliographically approved
Berglund, R., Backström, T. & Bellgran, M. (2018). How companies work with the psychosocial work environment. In: Experiments and measures to promote well-being and occupational health: . Paper presented at Nordic Work Life Conference, Oslo.
Open this publication in new window or tab >>How companies work with the psychosocial work environment
2018 (English)In: Experiments and measures to promote well-being and occupational health, 2018Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

According to leading researchers such as by Leka & Cox, Psychosocial risk management is recommended as the way to proactively and systematically ensure that work factors in the organizational and social work environment lead to wellbeing and engagement instead of strain, stress and ultimately exhaustion. Companies in Sweden scored the highest among companies in Europe on the psychosocial risk management index in 2012. In spite of this, work related illnesses attributed to organizational and social factors in the workplace have increased by 91% since 2011. Theoretically, if Sweden is very good at psychosocial risk management then the occupational illness levels related to the organizational and social work environment should be decreasing and not steadily on the rise. This paper presents findings from a study of how large companies in Sweden work with the psychosocial work environment one year after the introduction of organizational and social work environment legislation in Sweden in March 2016. Method – Telephone interviews about the psychosocial work environment were carried out with five large companies acknowledged to be good employers in Sweden; Volvo Car AB, Swedish Public Service Television company, AB Volvo, Microsoft and SKF. Informants belonging to the HR department on a global or national level in Sweden completed the interview. The interviews were transcribed during the interview and the accuracy of the content approved by each company before being included in the data set. Preliminary Results – The analysis of the results are ongoing. Preliminary findings suggest that; companies express a willingness to work systematically with the psychosocial work environment in a way similar to the physical work environment; that the introduction of legislation instigated some actions, and that the employee satisfaction survey is used as a form of risk analysis tool. Further, companies differ in whether they focus on the individual or the work environment when working to alleviate the negative health effects of work related stress after it has been detected. The findings are discussed in relation to work factors, psychosocial risk management and finally proactive & reactive tools and methods used. Preliminary Conclusions – The study provides an insight into what companies are actually doing when they are working with the psychosocial work environment. The contribution to science is increasing knowledge about how companies may be following all or some of the risk management process and what actions and tools they are using to do it.

Keywords
Psychosocial work environment, Organizational and Social factors, Risk management, Sweden
National Category
Work Sciences
Research subject
Working Life Studies; Innovation and Design
Identifiers
urn:nbn:se:mdh:diva-44945 (URN)
Conference
Nordic Work Life Conference, Oslo
Funder
AFA Insurance, 160088
Available from: 2019-08-01 Created: 2019-08-01 Last updated: 2019-08-13Bibliographically approved
Cedergren, S., Backström, T., Blackbright, H., Johansson, P. & Andersson, J. (2017). A New Survey Instrument for Assessing the Innovation Climate. In: XXVIII ISPIM Innovation Conference ISPIM 2017: . Paper presented at XXVIII ISPIM Innovation Conference ISPIM 2017, 18 Jun 2017, Vienna, Austria.
Open this publication in new window or tab >>A New Survey Instrument for Assessing the Innovation Climate
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2017 (English)In: XXVIII ISPIM Innovation Conference ISPIM 2017, 2017Conference paper, Published paper (Refereed)
National Category
Other Social Sciences Other Engineering and Technologies
Identifiers
urn:nbn:se:mdh:diva-37499 (URN)
Conference
XXVIII ISPIM Innovation Conference ISPIM 2017, 18 Jun 2017, Vienna, Austria
Projects
Möjliggörande av praktikbaserad innovation: Utforskande och utveckling av den pedagogiska effekten av innovation management verktyg
Available from: 2017-12-19 Created: 2017-12-19 Last updated: 2017-12-19Bibliographically approved
Karlsson, H., Johansson, P., Backström, T., Cedergren, S. & Andersson, J. (2017). Assessment competence and its importance for IMA-tool use. In: XXVIII ISPIM Innovation Conference ISPIM 2017: . Paper presented at XXVIII ISPIM Innovation Conference ISPIM 2017, 18 Jun 2017, Vienna, Austria.
Open this publication in new window or tab >>Assessment competence and its importance for IMA-tool use
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2017 (English)In: XXVIII ISPIM Innovation Conference ISPIM 2017, 2017Conference paper, Published paper (Refereed)
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:mdh:diva-37500 (URN)
Conference
XXVIII ISPIM Innovation Conference ISPIM 2017, 18 Jun 2017, Vienna, Austria
Projects
Möjliggörande av praktikbaserad innovation: Utforskande och utveckling av den pedagogiska effekten av innovation management verktyg
Available from: 2017-12-19 Created: 2017-12-19 Last updated: 2018-02-22Bibliographically approved
Backström, T., Fundin, A. & Johansson, P. (2017). Conclusions. In: International Series in Operations Research and Management Science, Volume 255: (pp. 167-171). Springer New York LLC
Open this publication in new window or tab >>Conclusions
2017 (English)In: International Series in Operations Research and Management Science, Volume 255, Springer New York LLC , 2017, p. 167-171Chapter in book (Refereed)
Abstract [en]

In this concluding chapter, each of the previous chapters are reflected upon based on the emergent quality management paradigm presented in Chap. 9 by Backström. This book introduces four processes: innovation, production, knowledge creation, and value creation processes. It is emphasised that companies must prioritise and develop all four of these processes to survive and prosper. Throughout the book, dichotomies associated with these processes have been elaborated on and discussed. Historically, these dichotomies have often created dilemmas owing to the current understanding of their relations. However, as suggested in this book, alternative perspectives can be used in a constructive way to resolve these potentially high-impact dilemmas. Recognising the dichotomies as mutually dependent gives further possibilities for the development of production systems.

Place, publisher, year, edition, pages
Springer New York LLC, 2017
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-36198 (URN)10.1007/978-3-319-55985-8_10 (DOI)2-s2.0-85024503073 (Scopus ID)978-3-319-55984-1 (ISBN)
Available from: 2017-08-10 Created: 2017-08-10 Last updated: 2018-02-22Bibliographically approved
Backström, T., Fundin, A. & Johansson, P. E. (Eds.). (2017). Innovative Quality Improvements in Operations. Springer-Verlag New York
Open this publication in new window or tab >>Innovative Quality Improvements in Operations
2017 (English)Collection (editor) (Other academic)
Abstract [en]

This book examines current and emerging challenges in manufacturing related to the ideal of developing production processes with variability and agility on one level of the system, combined with structures ensuring stability and robustness on another level; close to what by other scholars has been discussed in terms of continuous innovation.  However, this ideal has proven to be difficult to achieve in practice, and there is a need for enhanced and more sophisticated theoretical models dealing with the complexity surrounding organizational conditions to foster incremental as well as radical change in production systems, and, at the same time to ensure stability over time.

As a theoretical frame of reference, a perspective on change where conflicting demands and conflicting activities, e.g., exploration and exploitation, are seen as intertwined and interdependent, is used throughout the book. The ideal from this perspective is to make use of such conflicting forces and to develop the change dynamics by keeping them in the same social system, not to structurally separate them in different departments or different initiatives.

The main purpose of the book is to address an increased need for quality improvement through innovation and disruptive change in production. Traditional theories and managerial models of production systems are developed with a focus on stability and improvement. There is a need for enhanced models to reach an ability to develop new future production systems. The goal of the book is to provide nuances and new perspectives giving more realistic models of the production system to be able to increase the change potentiality of the organization and thus the long-term competiveness. Learning and organizational perspectives are in focus as enablers to increase the understanding of a production system as such. Long-term competitiveness through adaptability and the potential for radical improvement is of importance throughout the book. The use of dualities and the concept of ambidextrous organizations as a frame of understanding is the innovative strength for this area.

Place, publisher, year, edition, pages
Springer-Verlag New York, 2017
Series
Operations Research & Management Science
National Category
Engineering and Technology Other Engineering and Technologies
Research subject
Innovation and Design
Identifiers
urn:nbn:se:mdh:diva-42874 (URN)978-3-319-55985-8 (ISBN)
Available from: 2019-03-06 Created: 2019-03-06 Last updated: 2019-08-15Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-1277-4877

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