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Lostelius, P., Gustavsson, C., Adolfsson, E. T., Söderlund, A., Revenäs, Å., Zakrisson, A.-B. -. & Mattebo, M. (2024). Identification of health-related problems in youth: a mixed methods feasibility study evaluating the Youth Health Report System. BMC Medical Informatics and Decision Making, 24(1), Article ID 64.
Open this publication in new window or tab >>Identification of health-related problems in youth: a mixed methods feasibility study evaluating the Youth Health Report System
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2024 (English)In: BMC Medical Informatics and Decision Making, E-ISSN 1472-6947, Vol. 24, no 1, article id 64Article in journal (Refereed) Published
Abstract [en]

Background: Because poor health in youth risk affecting their entry in adulthood, improved methods for their early identification are needed. Health and welfare technology is widely accepted by youth populations, presenting a potential method for identifying their health problems. However, healthcare technology must be evidence-based. Specifically, feasibility studies contribute valuable information prior to more complex effects-based research. The current study assessed the process, resource, management, and scientific feasibility of the Youth Health Report System prototype, developed within a youth health clinic context in advance of an intervention study. Methods: This mixed-methods feasibility study was conducted in a clinical setting. The process, resource, management, and scientific feasibility of the Youth Health Report System were investigated, as recommended in the literature. Participants were youth aged 16–23 years old, attending a youth health clinic, and healthcare professionals from three clinics. The youth participants used their smart phones to respond to Youth Health Report System health questions and healthcare professionals used their computer to access the results and for registration system entries. Qualitative data were collected from interviews with healthcare professionals, which were described with thematic analysis. Youth participants’ quantitative Youth Health Report System data were analyzed for descriptive statistics. Results: Feasibility analysis of qualitative data from interviews with 11 healthcare professionals resulted in three themes: We expected it could be hard; Information and routines helped but time was an issue; and The electronic case report form was valuable in the health assessment. Qualitative data were collected from the Youth Health Report System. A total of 54 youth participants completed the evaluation questionnaire, and healthcare professionals retrieved information from, and made post-appointment system entries. Quantitative results revealed few missing items and acceptable data variability. An assessment template of merged qualitative and quantitative data guided a consensus discussion among the researchers, resulting in acceptable feasibility. Conclusions: The process-, resource-, management-, and scientific feasibility aspects were acceptable, with some modifications, strengthening the potential for a successful Youth Health Report System intervention study.

Place, publisher, year, edition, pages
BioMed Central Ltd, 2024
Keywords
Electronic patient-reported outcome, Feasibility study, Health and welfare technology, Medical informatics, Mixed-methods research, Young people, Youth health clinic, Adolescent, Adult, Ambulatory Care Facilities, Consensus, Data Accuracy, Feasibility Studies, Humans, Research Design, Young Adult, human, methodology, outpatient department
National Category
Health Sciences
Identifiers
urn:nbn:se:mdh:diva-66280 (URN)10.1186/s12911-024-02465-8 (DOI)001179094600002 ()38443898 (PubMedID)2-s2.0-85186948841 (Scopus ID)
Note

Article; Export Date: 20 March 2024; Cited By: 0; Correspondence Address: P.V. Lostelius; Centre for Innovation, Research and Education, Region Västmanland, Västmanland Hospital Västerås, Västerås, Sweden; email: petra.lostelius@regionvastmanland.se

Available from: 2024-03-20 Created: 2024-03-20 Last updated: 2024-04-03Bibliographically approved
Andersen, M. B., Revenäs, Å., Lostelius, P., Olsson, E. M. G., Bring, A. & Ring, L. (2024). "It's about how you take in things with your brain" - young people's perspectives on mental health and help seeking: an interview study. BMC Public Health, 24(1), Article ID 1095.
Open this publication in new window or tab >>"It's about how you take in things with your brain" - young people's perspectives on mental health and help seeking: an interview study
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2024 (English)In: BMC Public Health, E-ISSN 1471-2458, Vol. 24, no 1, article id 1095Article in journal (Refereed) Published
Abstract [en]

Introduction Poor mental health in young people has become a growing problem globally over the past decades. However, young people have also been shown to underutilize available healthcare resources. The World Health Organisation (WHO) has formulated guidelines for youth-friendly health services (YFHSs) to increase youth participation in healthcare. Still, little is known about how young people using these services perceive mental health, indicating a knowledge gap concerning the subjective evaluation of their mental health.Aim To investigate how young people visiting youth health clinics (YHC) perceive the concept of mental health and factors they view as central to maintaining mental health.Methods In total 21 interviews were carried out, 16 in 2018, and 5 in 2023 to assure no changes in findings after the COVID-19 pandemic. Subjects were recruited during visits to youth health clinics (YHCs) in mid-Sweden and were aged 15-23 years. Recruitment strived to achieve heterogeneity in the sample concerning gender, sexual orientation, gender identity and age. Interviews were transcribed and analysed using qualitative content analysis.Findings Findings of the analysis revealed two themes, "Mental health is helped and hindered by the surroundings" and "Mental health is difficult to understand and difficult to achieve". The participants described their health as highly dependent on their social surroundings, and that these are important to maintaining health but may also affect health negatively. They described mixed experiences of the health care services and mentioned prerequisites for seeking care for mental health problems such as accessibility and respect for their integrity, including the right to turn down offered treatment. The informants also viewed mental health as an ongoing undertaking that one must work for, and that it is sometimes difficult to know what constitutes mental health. They also expressed a need from healthcare services to enquire about their health, and to show an active interest in how they are doing.Conclusions Findings underline the need of young people's individual needs to be met in the healthcare system and their vulnerability to their social surroundings. Health status assessments in young people should consider social and individual factors to fully capture mental health.

Place, publisher, year, edition, pages
BMC, 2024
Keywords
Adolescents, Young people, Youth health clinic, Youth-friendly health service, Mental health, Qualitative content analysis
National Category
Health Sciences
Identifiers
urn:nbn:se:mdh:diva-66549 (URN)10.1186/s12889-024-18617-4 (DOI)001205935300004 ()38643072 (PubMedID)2-s2.0-85190810377 (Scopus ID)
Available from: 2024-05-08 Created: 2024-05-08 Last updated: 2024-05-08Bibliographically approved
Lostelius, V. L., Mattebo, M., Adolfsson, E. T., Söderlund, A., Andersén, M., Vadlin, S. & Revenäs, Å. (2023). Development and usability evaluation of an electronic health report form to assess health in young people: a mixed-methods approach. BMC Medical Informatics and Decision Making, 23(1), Article ID 91.
Open this publication in new window or tab >>Development and usability evaluation of an electronic health report form to assess health in young people: a mixed-methods approach
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2023 (English)In: BMC Medical Informatics and Decision Making, E-ISSN 1472-6947, Vol. 23, no 1, article id 91Article in journal (Refereed) Published
Abstract [en]

Background: Electronic Patient-Reported Outcomes (ePROs) have potential to improve health outcomes and healthcare. The development of health-technology applications, such as ePROs, should include the potential users and be theoretically grounded. Swedish Youth Health Clinics (YHCs) offer primarily sexual and psychological healthcare for young people aged 12 to 25 years old. Young people in healthcare settings are considered a vulnerable group. The development of a collection of Patient-Reported Outcomes (PROs) in an Electronic Health Report Form (eHRF) for identifying health and health-related problems in young people, was preceded by a qualitative interview study, exploring young people’s views on using an eHRF at YHCs and which questions about health an eHRF should contain. The aim of the current study was to develop and evaluate the usability of an eHRF prototype for identifying health and health-related problems in young people visiting YHCs. Methods: This study used a participatory design. During the development, an expert panel consisting of eight researchers and one Information Technology worker, participated. A wide literature search was performed to find PROs to construct an eHRF prototype to cover health areas. A mixed methods usability evaluation included 14 participants (young people, healthcare professionals, and an expert panel). Results: The development resulted in an eHRF prototype, containing ten reliable and valid health questionnaires addressing mental-, physical-, and sexual health and social support, a self-efficacy question, and background questions, in total 74 items. The interviews in the usability evaluation resulted in three categories describing the usability of the eHRF: ‘Captures the overall health of young people but needs clarification’, ‘Fun, easy, and optional and will keep young people’s interest’, and ‘Potential contribution to improve the health consultation’. The quantitative results support the usability of the eHRF for YHCs. Conclusions: The participatory approach contributed to development of the eHRF prototype to cover health areas adapted for the target population. The usability evaluation showed that the eHRF was usable and had the potential for self-reflection and contributions to cooperation between young people and healthcare professionals during the health consultation.

Place, publisher, year, edition, pages
BioMed Central Ltd, 2023
Keywords
Developmental study, Electronic patient-reported outcome, Medical informatics, Mixed methods research, Participatory research, Usability study, Young people, Youth health clinic, adolescent, article, clinical article, consultation, controlled study, female, health center, human, information technology, interview, juvenile, male, outcome assessment, patient-reported outcome, questionnaire, self concept, sexual health, social support, usability, worker
National Category
Health Sciences
Identifiers
urn:nbn:se:mdh:diva-62588 (URN)10.1186/s12911-023-02191-7 (DOI)000984814800002 ()37165371 (PubMedID)2-s2.0-85158839793 (Scopus ID)
Available from: 2023-05-30 Created: 2023-05-30 Last updated: 2023-08-31Bibliographically approved
Revenäs, Å., Ström, L., Cicchetti, A. & Ehn, M. (2023). Toward digital inclusion of older adults in e-health: a case study on support for physical activity. Universal Access in the Information Society
Open this publication in new window or tab >>Toward digital inclusion of older adults in e-health: a case study on support for physical activity
2023 (English)In: Universal Access in the Information Society, ISSN 1615-5289, E-ISSN 1615-5297Article in journal (Refereed) Epub ahead of print
Abstract [en]

Older adults are a heterogeneous population for which many e-health innovations are inaccessible. Involving older adults in user-centered design (UCD) with a specific focus on inclusive design is important to make e-health more accessible to this user group. This case study aimed to explore the feasibility of a new UCD approach aiming to minimize bias in the design phase of a digital support for older adults’ physical activity (PA). The study used mixed methods and applied UCD principles in a four-iteration design phase followed by an evaluation phase where 11 and 15 older adults participated, respectively. The users’ gender, PA level and technology experience (TE) were considered in recruitment, data analysis and prioritization of improvement efforts. In the design phase, users with different gender, PA level and TE participated and contributed with feedback, which was prioritized in the development. The adaptation included improving readability, simplifying layout and features, clarifying structure, and making the digital content more inclusive and relevant. The evaluation showed that the users had a positive experience of the prototype and could use it with some help. The study demonstrated that adopting e-health to assure digital inclusion among older adults must address several aspects. The UCD approach was feasible for amending user bias and for confirming that users of both genders and with varied PA- and TE level shaped the design. However, evaluation of the method with larger samples is needed. Moreover, further research on methods to involve digitally excluded populations in UCD is needed.

Place, publisher, year, edition, pages
Springer Science and Business Media Deutschland GmbH, 2023
Keywords
Digital technology, Equity, Gender, Older adults, User representation, eHealth, Iterative methods, Design phase, Digital inclusion, Digital technologies, E health, Physical activity, User centered design
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:mdh:diva-64608 (URN)10.1007/s10209-023-01049-z (DOI)001084310700001 ()2-s2.0-85173990264 (Scopus ID)
Available from: 2023-10-27 Created: 2023-10-27 Last updated: 2023-11-01Bibliographically approved
Revenäs, Å., Ström, L., Cicchetti, A. & Ehn, M. (2023). Towards multimodal boosting of motivation for fall-preventive physical activity in seniors: An iterative development evaluation study. Digital Health, 9, Article ID 20552076231180973.
Open this publication in new window or tab >>Towards multimodal boosting of motivation for fall-preventive physical activity in seniors: An iterative development evaluation study
2023 (English)In: Digital Health, E-ISSN 2055-2076, Vol. 9, article id 20552076231180973Article in journal (Refereed) Published
Abstract [en]

Background

Many seniors need to increase their physical activity (PA) and participation in fall prevention exercise. Therefore, digital systems have been developed to support fall-preventive PA. Most of them lack video coaching and PA monitoring, two functionalities that may be relevant for increasing PA.

Objective

To develop a prototype of a system to support seniors' fall-preventive PA, which includes also video coaching and PA monitoring, and to evaluate its feasibility and user experience.

Methods

A system prototype was conceived by integrating applications for step-monitoring, behavioural change support, personal calendar, video-coaching and a cloud service for data management and co-ordination. Its feasibility and user experience were evaluated in three consecutive test periods combined with technical development. In total, 11 seniors tested the system at home for four weeks with video coaching from health care professionals.

Results

Initially, the system's feasibility was non-satisfactory due to insufficient stability and usability. However, most problems could be addressed and amended. In the third (last) test period, both seniors and coaches experienced the system prototype to be fun, flexible and awareness-raising. Interestingly, the video coaching which made the system unique compared to similar systems was highly appreciated. Nonetheless, even the users in the last test period highlighted issues due to insufficient usability, stability and flexibility. Further improvements in these areas are needed.

Conclusions

Video coaching in fall-preventive PA can be valuable for both seniors and health care professionals. High reliability, usability and flexibility of systems supporting seniors are essential.

Keywords
aged, behavioural medicine, distance counselling, exercise, feasibility study, telemedicine, digital hälsa, hälsoteknik
National Category
Nursing
Identifiers
urn:nbn:se:mdh:diva-63905 (URN)10.1177/20552076231180973 (DOI)001018821600001 ()2-s2.0-85164597680 (Scopus ID)
Funder
Mälardalen University
Available from: 2023-07-19 Created: 2023-07-19 Last updated: 2024-01-17Bibliographically approved
Lostelius, P., Mattebo, M., Söderlund, A., Revenäs, Å. & Adolfsson, E. T. (2022). An electronic patient-reported outcome created based on my needs is worth using: an explorative qualitative study investigating young people's opinions for a health assessment tool. Journal of Patient-Reported Outcomes, 6(1), Article ID 29.
Open this publication in new window or tab >>An electronic patient-reported outcome created based on my needs is worth using: an explorative qualitative study investigating young people's opinions for a health assessment tool
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2022 (English)In: Journal of Patient-Reported Outcomes, E-ISSN 2509-8020, Vol. 6, no 1, article id 29Article in journal (Refereed) Published
Abstract [en]

Background: Young people in different healthcare settings are positive about using electronic patient-reported outcomes (ePROs), which are meant to increase the effectiveness and safety of interventions from the patient's perspective. Sweden offers free healthcare to young people aged 12-25 years at 275 youth health clinics (YHCs), whose goals are to strengthen young people and promote sexual, physical, and mental health. YHCs need effective ways to identify the overall picture of young people's health and health-related problems. To our knowledge, there is no ePRO for YHCs that provides an overview of young people's health from several health perspectives. The aim of this study was to explore young people's view on content and design of an ePRO to provide an overview of their health and health related problems when visiting a YHC, and their opinion on what healthcare needs to consider when using the ePRO. This was an explorative qualitative study. The participants were included from five YHCs, in different socioeconomic areas in central Sweden. Fifteen participants were included: 10 girls, three boys, and two non-binary participants with an age range of 16-22 years. Data were collected using a semi-structured interview guide and individual interviews, and inductive content analysis was performed.

Results: One main theme, "ePRO created based on my needs is worth using" and two sub-themes, "Appealing content and design" and "Trusting healthcare", emerged. The participants wanted that an ePRO should include overall questions about mental-, physical-, and sexual health and social support. Participants also believed the ePRO must disclose the risks of self-harm or suicide. The participants noted the importance of emotional and digital security when using the ePRO and having a confidential conversation with a healthcare provider. To share health information means to trust to gain health.

Conclusions: The study participants' views on content and design can form the basis for designing an ePRO for young people. Their thoughts on safety and treatment in healthcare can be considered in the development process. This study is the starting point for developing an ePRO for young people at YHCs.

National Category
Health Sciences
Identifiers
urn:nbn:se:mdh:diva-57733 (URN)10.1186/s41687-022-00436-z (DOI)000773956800001 ()35347495 (PubMedID)2-s2.0-85127274094 (Scopus ID)
Available from: 2022-04-06 Created: 2022-04-06 Last updated: 2024-06-11Bibliographically approved
Wannheden, C., Aberg-Wennerholm, M., Dahlberg, M., Revenäs, Å., Tolf, S., Eftimovska, E. & Brommels, M. (2022). Digital Health Technologies Enabling Partnerships in Chronic Care Management: Scoping Review. Journal of Medical Internet Research, 24(8), Article ID e38980.
Open this publication in new window or tab >>Digital Health Technologies Enabling Partnerships in Chronic Care Management: Scoping Review
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2022 (English)In: Journal of Medical Internet Research, E-ISSN 1438-8871, Vol. 24, no 8, article id e38980Article in journal (Refereed) Published
Abstract [en]

Background: An increasing number of patients expect and want to play a greater role in their treatment and care decisions. This emphasizes the need to adopt collaborative health care practices, which implies collaboration among interprofessional health care teams and patients, their families, caregivers, and communities. In recent years, digital health technologies that support self-care and collaboration between the community and health care providers (ie, participatory health technologies) have received increasing attention. However, knowledge regarding the features of such technologies that support effective patient-professional partnerships is still limited. Objective: This study aimed to map and assess published studies on participatory health technologies intended to support partnerships among patients, caregivers, and health care professionals in chronic care, focusing specifically on identifying the main features of these technologies. Methods: A scoping review covering scientific publications in English between January 2008 and December 2020 was performed. We searched PubMed and Web of Science databases. Peer-reviewed qualitative, quantitative, and mixed methods studies that evaluated digital health technologies for patient-professional partnerships in chronic care settings were included. The data were charted and analyzed thematically. The PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews) checklist was used. Results: This review included 32 studies, reported in 34 papers. The topic of participatory health technologies experienced a slightly increasing trend across publication years, with most papers originating from the United States and Norway. Diabetes and cardiovascular diseases were the most common conditions addressed. Of the 32 studies, 12 (38%) evaluated the influence of participatory health technologies on partnerships, mostly with positive outcomes, although we also identified how partnership relationships and the nature of collaborative work could be challenged when the roles and expectations between users were unclear. Six common features of participatory health technologies were identified: patient-professional communication, self-monitoring, tailored self-care support, self-care education, care planning, and community forums for peer-to-peer interactions. Conclusions: Our findings emphasize the importance of clarifying mutual expectations and carefully considering the implications that the introduction of participatory health technologies may have on the work of patients and health care professionals, both individually and in collaboration. A knowledge gap remains regarding the use of participatory health technologies to effectively support patient-professional partnerships in chronic care management.

Place, publisher, year, edition, pages
JMIR Publications Inc., 2022
Keywords
chronic disease, cocare, collaborative care, digital health, eHealth, long-term conditions, mobile phone, participatory health, participatory health informatics, partnership care management, scoping review, health care delivery, health care personnel, human, patient care, self care, United States, Delivery of Health Care, Digital Technology, Health Personnel, Humans, Patient Care Team
National Category
Nursing
Identifiers
urn:nbn:se:mdh:diva-59754 (URN)10.2196/38980 (DOI)000862701700007 ()35916720 (PubMedID)2-s2.0-85135512228 (Scopus ID)
Available from: 2022-08-17 Created: 2022-08-17 Last updated: 2024-01-17Bibliographically approved
Lönnberg, L., Damberg, M. & Revenäs, Å. (2022). Lifestyle counselling – a long-term commitment based on partnership. BMC Primary Care, 23(1), Article ID 35.
Open this publication in new window or tab >>Lifestyle counselling – a long-term commitment based on partnership
2022 (English)In: BMC Primary Care, E-ISSN 2731-4553, Vol. 23, no 1, article id 35Article in journal (Refereed) Published
Abstract [en]

Background: Lifestyle habits are important factors in the development of non-communicable diseases. Different ways of providing counselling in primary care to promote healthier lifestyle habits have been launched and evaluated in recent years. It is important to provide an insight into what makes lifestyle counselling useful for patients and healthcare providers. Objective: The overall aim of this study was to explore patients´ and community health nurses´(CHNs) experiences of lifestyle counselling in primary care to support healthier lifestyle habits. Methods: Patients and CHNs were interviewed, face to face. Sixteen patients (eight men, eight women, aged 51–75 years) diagnosed with hypertension or type 2 diabetes mellitus and three CHNs participated. Data material was analysed with qualitative content analysis to explore the participants experiences of lifestyle counselling. Results: The theme demonstrates that lifestyle counselling is a long-term commitment based on partnership between patients and CHNs. Five categories describe this partnership: respect and mutual interest, understanding of illness, measurements and goal setting, long-term support, and a structure to support counselling within the primary care unit. Conclusion: The results from this study are consistent with and add to previous understanding of how lifestyle counselling can be performed successfully in the context of primary health care. The results emphasize that lifestyle counselling should encompass a partnership based on mutual respect, recognition of the patient as the expert on his/her current life situation, and the need for both parties to engage in the process of lifestyle change. Practice implications: A structured lifestyle program with five counselling sessions within primary care was experienced as helpful for enhanced lifestyle habits and considered to be feasible by both patients and CHNs. 

Place, publisher, year, edition, pages
BioMed Central Ltd, 2022
Keywords
Counselling, Diabetes mellitus, Healthy lifestyle, Hypertension, Primary health care, Qualitative research, Type 2
National Category
Health Sciences Public Health, Global Health, Social Medicine and Epidemiology
Identifiers
urn:nbn:se:mdh:diva-57651 (URN)10.1186/s12875-022-01642-w (DOI)000766275700002 ()2-s2.0-85126035210 (Scopus ID)
Available from: 2022-03-23 Created: 2022-03-23 Last updated: 2024-04-05Bibliographically approved
Sekhon, M., White, C., Godfrey, E., Amirova, A., Revenäs, Å., King, S., . . . Bearne, L. (2021). Effectiveness of web-based and mobile health interventions designed to enhance adherence to physical activity for people with inflammatory arthritis: a systematic review. Rheumatology: Advances in Practice, 5(1), Article ID rkab016.
Open this publication in new window or tab >>Effectiveness of web-based and mobile health interventions designed to enhance adherence to physical activity for people with inflammatory arthritis: a systematic review
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2021 (English)In: Rheumatology: Advances in Practice, E-ISSN 2514-1775, Vol. 5, no 1, article id rkab016Article, review/survey (Refereed) Published
Abstract [en]

The aim of this systematic review was to assess the evidence from randomized controlled trials (RCTs) and cohort studies for the effectiveness of digital interventions designed to enhance adherence to physical activity (PA) for people with inflammatory arthritis and describe the intervention content using established coding criteria. Methods. Six electronic databases were searched for published and unpublished studies. Independent data extraction and quality assessment (Cochrane risk of bias II or ROBINS-I) were conducted by two reviewers. The primary outcome was self-reported adherence to PA post-intervention. Secondary outcomes included self-reported adherence to PA at other time points, level of PA or engagement with intervention at any follow-up time point. Intervention content was assessed using the Consensus on Exercise Reporting Template and the Behaviour Change Techniques Taxonomy version 1. Results. From 11 136 citations, four moderate risk of bias studies (three RCTs and one cohort study) including 1160 participants with RA or JIA were identified. Owing to heterogeneity of outcomes, a narrative synthesis was conducted. Only one RCT reported a small between-group difference in adherence to PA [mean difference (95% CI) -0.46 (-0.82, -0.09)] in favour of the intervention. There were no between-group differences in any secondary outcomes. Interventions included between 3 and 11 behaviour change techniques but provided minimal information on exercise prescription. Conclusion. There is currently limited moderate-quality evidence available to provide confident evaluation of the effect of web-based and mobile health interventions on adherence to PA or level of PA post-intervention in people with inflammatory arthritis.

Place, publisher, year, edition, pages
Oxford University Press, 2021
Keywords
systematic review, inflammatory arthritis, digital health interventions, adherence, physical activity, exercise
National Category
Physiotherapy
Identifiers
urn:nbn:se:mdh:diva-54412 (URN)10.1093/rap/rkab016 (DOI)000646665800031 ()33928212 (PubMedID)2-s2.0-85106434804 (Scopus ID)
Available from: 2021-06-03 Created: 2021-06-03 Last updated: 2022-09-05Bibliographically approved
Ehn, M., Derneborg, M., Revenäs, Å. & Cicchetti, A. (2021). User-centered requirements engineering to manage the fuzzy front-end of open innovation in e-health: A study on support systems for seniors’ physical activity. International Journal of Medical Informatics, 154, Article ID 104547.
Open this publication in new window or tab >>User-centered requirements engineering to manage the fuzzy front-end of open innovation in e-health: A study on support systems for seniors’ physical activity
2021 (English)In: International Journal of Medical Informatics, ISSN 1386-5056, E-ISSN 1872-8243, Vol. 154, article id 104547Article in journal (Refereed) Published
Abstract [en]

Background: Although e-health potentials for improving health systems in their safety, quality and efficiency has been acknowledged, a large gap between the postulated and empirically demonstrated benefits of e-health technologies has been ascertained. E-health development has classically been technology-driven, often resulting in the design of devices and applications that ignore the complexity of the real-world setting, thus leading to slow diffusion of innovations to care. Therefore, e-health innovation needs to consider the mentioned complexity already from the start. The early phases of innovation, fuzzy front-end (FFE) defined as “the period between when an opportunity is first considered and when an idea is judged ready for development” has been identified to have the highest impact on the innovation process and its outcome. The FFE has been recognized as the most difficult stage to manage in the innovation process as it involves a high degree of uncertainty. Such a phase becomes even more difficult when different sectors and organizations are involved. Therefore, effective methods for involving different organizations and user groups in the FFE of innovation are needed. Objective: The aim of this study was to manage the FFE of a collaborative, open innovation (OI) process, to define a software system supporting seniors’ physical activity (PA) by applying a framework of methods from software requirements engineering (RE) to elicit and analyze needs and requirements of users and stakeholders, as well as the context in which the system should be used. Methods: Needs and requirements of three future user groups were explored through individual- and focus group interviews. Requirements were categorized and analyzed in a workshop with a multidisciplinary team: a system overview was produced by conceptual modelling using elicited functional requirements; high-level non-functional requirements were negotiated and prioritized. Scenario descriptions of system's supportive roles in different phases of a behavioral change process were developed. Results: User-centered RE methods were successfully used to define a system and a high-level requirements description was developed based on needs and requirements from three identified user groups. The system aimed to support seniors’ motivation for PA and contained four complementary sub-systems. The outcome of the study was a Concept of Operations (ConOps) document that specified the high-level system requirements in a way that was understandable for stakeholders. This document was used both to identify and recruit suitable industrial partners for the following open innovation development and to facilitate communication and collaboration in the innovation process. Conclusions: Applying software RE methods and involving user groups in the early phases of OI can contribute to the development of new concepts that meet complex real-world requirements. Different user groups can complement each other in conveying needs and requirements from which systems can be designed. Empirical studies applying and exploring different methods used to define new e-health solutions can contribute with valuable knowledge about handling innovation FFE.

Place, publisher, year, edition, pages
Elsevier Ireland Ltd, 2021
Keywords
E-health, Fuzzy Front-End, Open innovation, Requirements engineering, Seniors, User-centered design, Communication and collaborations, Concept of operations, Conceptual modelling, Degree of uncertainty, Functional requirement, Multi-disciplinary teams, Non-functional requirements, Scenario description, eHealth, article, behavior change, empiricism, human, interview, motivation, multidisciplinary team, organization, physical activity, software, telehealth, uncertainty
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:mdh:diva-55829 (URN)10.1016/j.ijmedinf.2021.104547 (DOI)000704411500011 ()2-s2.0-85114092606 (Scopus ID)
Available from: 2021-09-09 Created: 2021-09-09 Last updated: 2021-10-21Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-3419-9292

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