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2019 (English)In: Procedia CIRP, Vol. 84, p. 886-891Article in journal (Refereed) Published
Abstract [en]
Many organisations use daily meetings, whiteboards and an information system for employee intra-communication. While Operation Management research is often management centred, Human Centred Design, instead, takes a user’s perspective. This research aims to reflect upon and describe a method, applied in practice in a double case study within manufacturing, on how to (re-)design meetings and visual management boards, and what type of information and key performance indicators are most relevant for the personnel. The paper proposes a lean Kata-improvement inspired design method, which takes the personnel’s perspective on design of daily visual management.
Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Visualisation daily meetings daily visual management performance measurment
National Category
Human Computer Interaction
Identifiers
urn:nbn:se:mdh:diva-46289 (URN)10.1016/j.procir.2019.04.310 (DOI)000566943700144 ()2-s2.0-85076775650 (Scopus ID)
Conference
29th CIRP Design Conference 2019, 08-10 May 2019, Póvoa de Varzim, Portgal
2019-12-112019-12-112023-02-23Bibliographically approved