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2024 (English)In: International Journal of Operations & Production Management, ISSN 0144-3577, E-ISSN 1758-6593Article in journal (Refereed) Epub ahead of print
Abstract [en]
PurposeThe purpose of this paper is to advance the understanding of paradoxes, underlying tensions and potential management strategies when integrating digital technologies into existing lean-based production systems (LPSs), with the aim of achieving synergies and fostering the development of production systems.Design/methodology/approachThis study adopts a collaborative management research (CMR) approach to identify patterns of organisational tensions and paradoxes and explore management strategies to overcome them. The data were collected through interviews and focus group interviews with experts on lean and/or digital technologies from the companies, from documents and from workshops with the in-case researchers.FindingsThe findings of this paper provide insights into the salient organisational paradoxes embraced in the integration of digital technologies in LPS by identifying different aspects of the performing, organising, learning and belonging paradoxes. Furthermore, the findings demonstrate the intricacies and relatedness between different paradoxes and their resolutions, and more specifically, how a resolution strategy adopted to manage one paradox might unintentionally generate new tensions. This, in turn, calls for either re-contextualising actions to counteract the drift or the adoption of new resolution strategies.Originality/valueThis paper adds perspective to operations management (OM) research through the use of paradox theory, and we (1) provide a fine-grained perspective on why integration sometimes "fails" and label the forces of internal drift as mechanisms of imbalances and (2) provide detailed insights into how different management and resolution strategies are adopted, especially by identifying re-contextualising actions as a key to rebalancing organisational paradoxes in favour of the integration of digital technologies in LPSs.
Place, publisher, year, edition, pages
EMERALD GROUP PUBLISHING LTD, 2024
Keywords
Lean production, Industry 4.0 and 5.0, Smart production, Paradox theory, Human-centred technology, Production development, Dynamic equilibrium
National Category
Mechanical Engineering
Identifiers
urn:nbn:se:mdh:diva-66354 (URN)10.1108/IJOPM-05-2023-0434 (DOI)001189273300001 ()2-s2.0-85188558389 (Scopus ID)
2024-04-032024-04-032024-04-03Bibliographically approved