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Antony, J., Bhat, S., Sony, M., Fundin, A., Sorqvist, L. & Molteni, R. (2024). Sustainable development through quality management: a multiple-case study analysis of triumphs, trials and tribulations. The TQM Journal
Open this publication in new window or tab >>Sustainable development through quality management: a multiple-case study analysis of triumphs, trials and tribulations
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2024 (English)In: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274XArticle in journal (Refereed) Epub ahead of print
Abstract [en]

PurposeIn a highly competitive and globalised era, agile organisations proactively steer towards sustainability. This situation persuaded the organisations to align Quality Management (QM) initiatives to achieve sustainable outcomes. This study aims to explore quality-sustainability linkage, explicitly focusing on attaining the prestigious IAQ Quality Sustainability Award. Further it investigates, the impact of QM as a strategy for promoting sustainability to meet sustainable development goals (SDGs).Design/methodology/approachDue to the lack of substantial literature connecting QM to sustainability, the current research adopted an explanatory multiple-case study. Six cases were purposively chosen for the study. Three cases of those who have achieved the prestigious IAQ Quality Sustainability Award and remaining have been selected that have fallen short of receiving the award. A detailed within-case and cross-case examinations involving six cases that reported their QM achievements aligned with SDGs.FindingsThe findings demonstrate the significant role of QM adoption in achieving positive results from the perspective of SDGs, such as reduced environmental impacts, improved operational efficiency and enhanced quality of life. Effective stakeholder collaboration, proficiency in analytical tools and strategic alignment with SDGs emerged as critical success factors. Conversely, weak linkage with sustainability and unclear approaches were crucial challenges in attaining the IAQ Quality Sustainability Award.Research limitations/implicationsThis paper outlines essential commandments for organisations actively seeking to promote sustainability. It offers valuable insights for decision-makers, facilitating a profound understanding of the challenges and opportunities in pursuing sustainable performance.Originality/valueThe distinctive nature of this study lies in its dedicated exploration of the intricate relationship between QM deployment and its true impact on the achievement of the SDGs.

Place, publisher, year, edition, pages
EMERALD GROUP PUBLISHING LTD, 2024
Keywords
Quality management, Sustainability, Sustainable development goals, International academy for quality, Case studies
National Category
Other Social Sciences
Identifiers
urn:nbn:se:mdh:diva-66086 (URN)10.1108/TQM-12-2023-0424 (DOI)001159594000001 ()
Available from: 2024-02-20 Created: 2024-02-20 Last updated: 2024-02-20Bibliographically approved
Svensson Harari, N. & Fundin, A. (2023). An early-phase design process to enable long-term flexibility in assembly systems. Research in Engineering Design
Open this publication in new window or tab >>An early-phase design process to enable long-term flexibility in assembly systems
2023 (English)In: Research in Engineering Design, ISSN 0934-9839, E-ISSN 1435-6066Article in journal (Other academic) Epub ahead of print
Abstract [en]

Assembly systems require to be designed considering flexibility from a holistic perspective to produce the variety of current and future product generations. Reactive ad hoc changes after realizing both the product and assembly system designs require considerable effort and may even be impossible. A systematic collaborative approach that concurrently considers the early phases of product and assembly system development appears to be essential for working with long-term changes. To this end, a greater understanding of the working procedures and design activities concerning flexibility is required. In this paper, this is investigated based on a theoretical framework and a multiple case study at a world-leading manufacturer of heavy-duty vehicles. As a result, a developed early phase design process to enable long-term flexibility in assembly systems is presented. The theoretical implications provided and the findings are also relevant to those involved in the design process of flexible assembly systems.

National Category
Engineering and Technology Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-52379 (URN)10.1007/s00163-022-00404-0 (DOI)000916248100001 ()2-s2.0-85146619925 (Scopus ID)
Available from: 2020-11-04 Created: 2020-11-04 Last updated: 2023-02-15Bibliographically approved
Lager, T. & Fundin, A. (2023). Innovation methodologies and Design Thinking as supporting instruments in the development of non-assembled products. Journal of Business Chemistry, 20(1), 9-30
Open this publication in new window or tab >>Innovation methodologies and Design Thinking as supporting instruments in the development of non-assembled products
2023 (English)In: Journal of Business Chemistry, ISSN 1613-9615, E-ISSN 1613-9623, Vol. 20, no 1, p. 9-30Article in journal (Refereed) Published
Abstract [en]

In a review and theoretical analysis, Quality Function Deployment, Design Thinking and complementary methodologies have been assessed as supporting instruments in the development of non-assembled products. The findings demonstrate that QFD and DT characteristics substantially differ and that DT lacks many aspects of importance for process-industrial application. However, the results show that the methodologies are complementary in use; thus, an indepth knowledge of both methodologies could create a company competitive advantage in product innovation. Companies in the process industries are thus advised to use the results as a guiding framework for methodology selection and use in the different parts of the product innovation work process.

National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-62355 (URN)10.17879/11059717036 (DOI)
Available from: 2023-05-02 Created: 2023-05-02 Last updated: 2023-05-02Bibliographically approved
Antony, J., Bhat, S., Fundin, A., Sony, M., Sorqvist, L. & Bader, M. (2023). Quality management as a means for micro-level sustainability development in organizations. The TQM Journal
Open this publication in new window or tab >>Quality management as a means for micro-level sustainability development in organizations
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2023 (English)In: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274XArticle in journal (Refereed) Published
Abstract [en]

Purpose: The use of quality management (QM) to achieve the United Nations Sustainable Development Goals (UNSDGs) is a topic of growing interest in academia and industry. The IAQ (International Academy for Quality) established Quality Sustainability Award in 2020, a testament to this growing interest. This study aims to investigate how QM philosophies, methodologies and tools can be used to achieve sustainable development in organizations. Design/methodology/approach: Five large manufacturing organizations – three from India and two from China – who reported their achievements about using QM in achieving Sustainable Development Goals (SDGs) were studied using multiple sources of data collection. A detailed within-case and cross-case analysis were conducted to unearth this linkage's practical and theoretical aspects. Findings: The study finds that QM methodologies effectively met the five organizations' UNSDGs. These organizations successfully used OPEX (Operational Excellence) methodologies such as Lean, Kaizen and Six Sigma to meet UNSDGs 7, 11, 12 and 13. Moreover, UNSG 12 (Responsible Consumption and Production) is the most targeted goal across the case studies. A cross-case analysis revealed that the most frequently used quality tools were Design of Experiments (DoE), Measurement Systems Analysis (MSA), C&E analysis and Inferential statistics, among other essential tools. Research limitations/implications: The study's sample size was limited to large-scale manufacturing organizations in the two most populous countries in the world. This may limit the study's generalizability to other countries, continents, or micro-, small- and medium-sized enterprises (SMEs). Additionally, the study's conclusions would be strengthened if tested as hypotheses in a follow-up survey. Practical implications: This practical paper provides case studies on how to use QM to impact SDGs. It offers both descriptive and prescriptive solutions for practitioners. The study highlights the importance of using essential QM tools in a structured and systematic manner, with effective teams, to meet the SDGs of organizations. Social implications: The study shows how QM can be used to impact UNSDGs, and this is very important because the UNSDGs are a set of global objectives that aim to address a wide range of social and environmental issues. This study could motivate organizations to achieve the UNSDGs using essential QM tools and make the world a better place for the present and future generations. Originality/value: This case study is the first to investigate at a micro-level how QM can impact UNSDGs using live examples. It uses data from the IAQ to demonstrate how QM can be integrated into UNSDGs to ensure sustainable manufacturing.

Place, publisher, year, edition, pages
Emerald Publishing, 2023
Keywords
International academy of quality, Operational excellence, Quality management, United Nations sustainable development goals, Design of experiments, Industrial research, Philosophical aspects, Process engineering, Quality control, Systems analysis, Case analysis, Case-studies, Management philosophy, Manufacturing organizations, Micro level, Quality management tools, United nation sustainable development goal, United Nations, Sustainable development
National Category
Business Administration
Identifiers
urn:nbn:se:mdh:diva-64089 (URN)10.1108/TQM-06-2023-0198 (DOI)001046484700001 ()2-s2.0-85167518330 (Scopus ID)
Available from: 2023-08-23 Created: 2023-08-23 Last updated: 2023-08-30Bibliographically approved
Lager, T. & Fundin, A. (2022). Deployment Of Innovation Methodologies As Supporting Instruments For The Product Innovation Process In The Process Industries. International Journal of Innovation Management, Article ID 2250057.
Open this publication in new window or tab >>Deployment Of Innovation Methodologies As Supporting Instruments For The Product Innovation Process In The Process Industries
2022 (English)In: International Journal of Innovation Management, ISSN 1363-9196, E-ISSN 1757-5877, article id 2250057Article in journal (Refereed) Published
Abstract [en]

Previous empirical research on the industrial use and usability of methodologies and tools for product innovation is often based on national samples, and generally focuses on a few select industry sectors and typically lacks a perspective on methodologies as supportive instruments for the product innovation work process. Moreover, even if some studies recognise the problems with low company methodology awareness and use, the underlying causes remain unexplained. In a survey mode of inquiry involving informants in 19 global manufacturing companies in six sectors of the process industries, this study explores use and usability of methodologies in the development of non-assembled products in the process industries. While the findings demonstrate a rather scarce use of innovation methodologies, when they are used case-company informants not only report a high degree of usability but also recommend that all introduced methodologies should be included in an enhanced product innovation work process. The discussion advocates that an overarching strategy for methodology use should be institutionalised by company R&D management, including a "methodology tool-box"of select methodologies, and further facilitated by trained methodology experts as "ambassadors".

Place, publisher, year, edition, pages
World Scientific, 2022
Keywords
Abduction philosophy, Design Thinking, Methodologies, Multi-methodologies, Non-assembled products, Process industries, Product innovation, Quality Function Deployment, Work processes
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-62041 (URN)10.1142/S1363919622500578 (DOI)000935685800001 ()2-s2.0-85148735928 (Scopus ID)
Available from: 2023-03-08 Created: 2023-03-08 Last updated: 2023-03-15Bibliographically approved
Fundin, A., Backström, T. & Johansson, P. E. (2021). Exploring the emergent quality management paradigm. Total Quality Management and Business Excellence, 32(5-6), 476-488
Open this publication in new window or tab >>Exploring the emergent quality management paradigm
2021 (English)In: Total Quality Management and Business Excellence, ISSN 1478-3363, E-ISSN 1478-3371, Vol. 32, no 5-6, p. 476-488Article in journal (Refereed) Published
Abstract [en]

The development of successful production systems is affected by conflicting forces, that is, initiatives seemingly conducive for one line of work can be a constraint for another. Consequently, this paper presents an alternative perspective on how these issues could be managed in organisations. There are a number of key challenges in terms of the involved dichotomies for future innovative quality improvements in operations. These dichotomies are part of four interrelated processes that are the central elements of a production system. As such, aiming for stability or change is a production process dilemma in terms of the production and distribution of offerings and solutions. Control and creativity are the main dilemmas of the innovation process, that is, the creation and implementation of new offerings and solutions, while exploitation and exploration are the dilemmas of the knowledge creation process and efficiency and effectiveness of the value creation process. As the simultaneous existence of both parts of the dichotomy seems to be a paradox, this paper suggests the emergent quality management paradigm as an alternative perspective providing the guidance, examples, and practical solutions necessary to solve these dilemmas by recognising the dichotomies as mutually dependent.

Place, publisher, year, edition, pages
United Kingdom: , 2021
Keywords
ambidexterity, emergence, quality management, innovation, production system, operations management
National Category
Engineering and Technology Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-43928 (URN)10.1080/14783363.2019.1591946 (DOI)000626921900002 ()2-s2.0-85063062006 (Scopus ID)
Projects
XPRES - Excellence in Production Research
Available from: 2019-06-11 Created: 2019-06-11 Last updated: 2021-11-22Bibliographically approved
Svensson Harari, N., Fundin, A. & Carlsson, A.-L. (2020). A Participatory Research Approach for studying the Design Process of Flexible Assembly Systems. Paper presented at 53rd CIRP Conference on Manufacturing Systems (CMS 2020), held virtually from July 1-3, 2020 at Northwestern University in Chicago, USA. Procedia CIRP, 93, 1043-1048
Open this publication in new window or tab >>A Participatory Research Approach for studying the Design Process of Flexible Assembly Systems
2020 (English)In: Procedia CIRP, ISSN 2212-8271, E-ISSN 2212-8271, Vol. 93, p. 1043-1048Article in journal (Refereed) Published
Abstract [en]

More understanding about ways to consider flexibility during design processes is needed. This also demands reconsideration of research approaches for studying design processes of flexible assembly systems to develop knowledge. To assist efforts to meet these needs, a participatory research approach that facilitates elucidation of design processes of assembly systems and their relations to flexibility is presented. The approach has been applied in a heavy-duty vehicle manufacturing firm, resulting in both theoretical and practical contributions of participatory research.

Keywords
Design process, assembly systems, flexibility, reconfigurability, participatory research, qualitative, quantitative
National Category
Engineering and Technology
Identifiers
urn:nbn:se:mdh:diva-50982 (URN)10.1016/j.procir.2020.04.021 (DOI)2-s2.0-85092428609 (Scopus ID)
Conference
53rd CIRP Conference on Manufacturing Systems (CMS 2020), held virtually from July 1-3, 2020 at Northwestern University in Chicago, USA
Projects
INNOFACTURE - innovative manufacturing development
Available from: 2020-09-30 Created: 2020-09-30 Last updated: 2020-11-10Bibliographically approved
Österman, C. & Fundin, A. (2020). A systems theory for lean describing natural connections in an XPS. The TQM Journal, 32(6), 1373-1393
Open this publication in new window or tab >>A systems theory for lean describing natural connections in an XPS
2020 (English)In: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274X, Vol. 32, no 6, p. 1373-1393Article in journal (Refereed) Published
Abstract [en]

Purpose: Many organizations report difficulties in integrating lean. A possible cause could be that methods and tools do not support each other. The purpose of this research is, therefore, to explore the nature of the connections within the system. Understanding these provides practitioners with a better way of defining their system and offers researchers a conceptual model with a new way of understanding a company-specific production system (XPS). Design/methodology/approach: The study is designed as a multiple case study with three organizations and, in total, 25 lean experts serving as respondents. Findings: The connections between the elements of an XPS act as a duality based on a problem–solution (P–S) relation. These are categorized according to complexity and can be mapped into a conceptual model, where the connections can be either symmetrical or asymmetrical. Research limitations/implications: The results provide a method to analyze causes and effects in an XPS and a conceptual model. Given the limitations of a multiple case study, future research should explore connections depending on a broader variety of contextual conditions. Practical implications: The results present a way to avoid a cherry-picking problem through understanding connections between elements in an XPS. This provides a new way to understand the weaknesses of an XPS. Originality/value: The research provides a new approach with insights on how to conduct research in lean production by facilitating how to understand and interpret connections between elements in a system.

Place, publisher, year, edition, pages
Emerald Group Holdings Ltd., 2020
Keywords
Lean production, System, System thinking, XPS, Decision support systems, Management, Conceptual model, Connections between elements, Design/methodology/approach, Multiple-case study, New approaches, Production system, X ray photoelectron spectroscopy
National Category
Other Engineering and Technologies
Identifiers
urn:nbn:se:mdh:diva-52656 (URN)10.1108/TQM-12-2019-0284 (DOI)000998680600015 ()2-s2.0-85087565562 (Scopus ID)
Available from: 2020-11-19 Created: 2020-11-19 Last updated: 2023-12-04Bibliographically approved
Bojesson, C. & Fundin, A. (2020). Exploring microfoundations of dynamic capabilities – challenges, barriers, and enablers of organizational change. Journal of Organizational Change Management, 34(1), 206-222
Open this publication in new window or tab >>Exploring microfoundations of dynamic capabilities – challenges, barriers, and enablers of organizational change
2020 (English)In: Journal of Organizational Change Management, ISSN 0953-4814, E-ISSN 1758-7816, Vol. 34, no 1, p. 206-222Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this study is to identify factors affecting an organization’s dynamic capability and, consequently, its ability to manage organizational change. Design/methodology/approach: A single case study was conducted to provide a deeper understanding of the situation that the case company experienced during a specific phase of reconfiguration. Data were collected through nine in-depth, semi-structured interviews and analyzed using the Gioia methodology. Findings: Challenges, barriers and enablers affecting the organization's dynamic capability in the reconfiguration phase were identified. Originality/value: This study contributes to the theory of dynamic capabilities and to the current investigatory stream regarding microfoundations by presenting practical examples of challenges, barriers and enablers that affect an organization’s ability to succeed during an organizational reconfiguration. These examples are intended to aid in discussions on microfoundations of dynamic capabilities and their impact in practice. 

Keywords
Dynamic capability; Gioia methodology; Microfoundations; Organization design; Organizational change; Product development
National Category
Other Engineering and Technologies
Identifiers
urn:nbn:se:mdh:diva-52540 (URN)10.1108/JOCM-02-2020-0060 (DOI)000596400000001 ()2-s2.0-85097097268 (Scopus ID)
Available from: 2020-11-11 Created: 2020-11-11 Last updated: 2021-06-21Bibliographically approved
Asadi, N., Jackson, M. & Fundin, A. (2019). Implications of realizing mix flexibility in assembly systems for product modularity—A case study. Journal of manufacturing systems, 52, 13-22
Open this publication in new window or tab >>Implications of realizing mix flexibility in assembly systems for product modularity—A case study
2019 (English)In: Journal of manufacturing systems, ISSN 0278-6125, E-ISSN 1878-6642, Vol. 52, p. 13-22Article in journal (Refereed) Published
Abstract [en]

To enable the production of high product variety, mix flexibility in assembly systems is of paramount importance for manufacturing companies. Mixed-product assembly lines (MPALs) are growing as the key means of realizing mix flexibility in many manufacturing sectors, as they absorb volume fluctuations and offer high product variety. With the increasing product variety in MPALs, these assembly systems are becoming more complex. However, the practical challenges of these assembly systems, in particular those concerning product design, have not been adequately addressed. By performing a case study of a heavy machinery manufacturing company, this paper investigates the implications of realizing mix flexibility in an assembly system for product modularity. The findings pinpoint the low level of product modularity in assembly as the most important challenge in MPALs. Accordingly, realizing mix flexibility in an MPAL impacts product modularity through establishing a common assembly sequence and defining similar module contents across distinct product families.

Keywords
Assembly system, Mix flexibility, Mixed-product assembly line, Product design, Product modularity, Assembly machines, Flexible manufacturing systems, Riveting, Assembly sequence, Assembly systems, Manufacturing companies, Manufacturing sector, Product assembly, Product families, Volume fluctuations, Assembly
National Category
Other Engineering and Technologies
Identifiers
urn:nbn:se:mdh:diva-43498 (URN)10.1016/j.jmsy.2019.04.010 (DOI)000488660800002 ()2-s2.0-85065784270 (Scopus ID)
Projects
INNOFACTURE - innovative manufacturing development
Available from: 2019-06-11 Created: 2019-06-11 Last updated: 2020-10-20Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-3187-7932

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