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Raggio, R. D., Ekman, P. & Thompson, S. M. (2020). Making energy metrics relevant to service firms:: from energy conservation to energy productivity. Journal of Cleaner Production, 256, Article ID 120493.
Öppna denna publikation i ny flik eller fönster >>Making energy metrics relevant to service firms:: from energy conservation to energy productivity
2020 (Engelska)Ingår i: Journal of Cleaner Production, ISSN 0959-6526, E-ISSN 1879-1786, Vol. 256, artikel-id 120493Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Although energy conservation and reduction in environmental impact are on the international and most national agendas, service firms rarely include energy consumption metrics in their strategic decision-making. One reason for the omission is that for service industries, firm level energy utilization is most commonly measured in kilowatt hours per square meter of office space where changes often related to the space rather than the firm performance. The measure also presents several problems for firms in service industries. First, energy conservation and reduction may be counterproductive for service firms that are growing and require energy to sustain that growth. Second, it may not relate to national and international goals which are often focused on the amount of carbon dioxide produced generating energy than the total amount of energy consumed. Third, it treats energy as a utility rather than a resource in firms’ value creation. Results from a field study focused on service firms in Sweden suggests that focusing on energy productivity overcomes the limitations of existing measures and produces positive results. By conceptualizing energy productivity as output per unit of energy, we create a conservation metric that enables service firms to measure their contributions to energy consumption relative to national economic growth. As a result, energy productivity aligns the interests of service organizations with those of policy makers and conservationists. 

Ort, förlag, år, upplaga, sidor
Elsevier Ltd, 2020
Nyckelord
Abductive research, Corporate social responsibility, Energy conservation, Energy productivity, Service organizations, Carbon dioxide, Decision making, Economics, Energy utilization, Environmental impact, Office buildings, Productivity, Corporate social responsibilities (CSR), Economic growths, Energy metrics, Firm Performance, National agendas, Strategic decision making, Service industry
Nationell ämneskategori
Energisystem
Identifikatorer
urn:nbn:se:mdh:diva-47158 (URN)10.1016/j.jclepro.2020.120493 (DOI)2-s2.0-85079352666 (Scopus ID)
Anmärkning

Export Date: 27 February 2020; Article; CODEN: JCROE; Correspondence Address: Ekman, P.; Mälardalen University, School of Business, Society and Engineering, Box 883 721 23, Västerås, Sweden; email: peter.ekman@mdh.se

Tillgänglig från: 2020-02-27 Skapad: 2020-02-27 Senast uppdaterad: 2020-02-27Bibliografiskt granskad
Pesämaa, O., Dahlin, P., Ekman, P. & Röndell, J. (2019). An Empirical Study of 217 Agents for Commercial Buildings. In: : . Paper presented at 7th IPMA Research Conference and 14th International OTMC Conference 2019.
Öppna denna publikation i ny flik eller fönster >>An Empirical Study of 217 Agents for Commercial Buildings
2019 (Engelska)Konferensbidrag, Muntlig presentation med publicerat abstract (Refereegranskat)
Nationell ämneskategori
Företagsekonomi
Forskningsämne
industriell ekonomi och organisation
Identifikatorer
urn:nbn:se:mdh:diva-45452 (URN)
Konferens
7th IPMA Research Conference and 14th International OTMC Conference 2019
Tillgänglig från: 2019-10-07 Skapad: 2019-10-07 Senast uppdaterad: 2019-10-14Bibliografiskt granskad
Dahlin, P., Ekman, P., Pesämaa, O. & Röndell, J. (2019). CSR Certification as a Value Proposition: Why and for Whom?. In: : . Paper presented at 10th INEKA Conference, Academy of Innovation, Entrepreneurship, and Knowledge. Verona, Italy
Öppna denna publikation i ny flik eller fönster >>CSR Certification as a Value Proposition: Why and for Whom?
2019 (Engelska)Konferensbidrag, Muntlig presentation med publicerat abstract (Refereegranskat)
Ort, förlag, år, upplaga, sidor
Verona, Italy: , 2019
Nationell ämneskategori
Företagsekonomi
Forskningsämne
industriell ekonomi och organisation
Identifikatorer
urn:nbn:se:mdh:diva-45457 (URN)
Konferens
10th INEKA Conference, Academy of Innovation, Entrepreneurship, and Knowledge
Tillgänglig från: 2019-10-07 Skapad: 2019-10-07 Senast uppdaterad: 2019-12-17Bibliografiskt granskad
Ekman, P., Thilenius, P., Thompson, S. & Whitaker, J. (2019). Digital transformation of global business processes: The role of dual embeddedness. Business Process Management Journal
Öppna denna publikation i ny flik eller fönster >>Digital transformation of global business processes: The role of dual embeddedness
2019 (Engelska)Ingår i: Business Process Management Journal, ISSN 1463-7154Artikel i tidskrift (Refereegranskat) Epub ahead of print
Abstract [en]

Purpose – While much existing research on MNC digital transformation has followed a linear design and implementation logic using cross-sectional data, the multiple and divergent needs of headquarters (HQ) and subsidiaries suggest that MNC digital transformation actually involves a more iterative journey. In this paper, we apply the theoretical perspective of embeddedness to better define the complexities of MNC digital transformation, and identify how HQ and subsidiaries can navigate the complexities.

Design/methodology/approach – This paper presents a longitudinal multi-case study of five Forbes Global 2000 firms that are HQ in Europe with large subsidiaries in the U.S. We conducted in-depth interviews with 26 senior executives at HQ and subsidiaries over a 15-month period.

Findings – The process of digital transformation is significantly influenced by internal embeddedness (relationship of HQ with subsidiaries and across subsidiaries) and external embeddedness (relationship of subsidiaries with their local markets), and also by strategy, financial and technology considerations. While HQ and subsidiaries have different perspectives, an understanding of these influences can help HQ and subsidiaries navigate digital transformation.

Research limitations/implications – HQ and subsidiaries can apply insights from this research to navigate the complexities of digital transformation.

Originality/value – This paper demonstrates that embeddedness is a useful theory to understand the complexities of MNC digital transformation.

Nyckelord
Digital, embeddedness, external, global, headquarters, internal, MNC, multinational, subsidiary, transformation
Nationell ämneskategori
Ekonomi och näringsliv
Identifikatorer
urn:nbn:se:mdh:diva-45520 (URN)10.1108/BPMJ-02-2019-0080 (DOI)
Tillgänglig från: 2019-10-11 Skapad: 2019-10-11 Senast uppdaterad: 2019-10-11Bibliografiskt granskad
Ekman, P., Röndell, J. & Yang, Y. (2019). Exploring smart cities and market transformations from a service-dominant logic perspective. Sustainable cities and society, 51, Article ID 101731.
Öppna denna publikation i ny flik eller fönster >>Exploring smart cities and market transformations from a service-dominant logic perspective
2019 (Engelska)Ingår i: Sustainable cities and society, ISSN 2210-6707, Vol. 51, artikel-id 101731Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

This study addresses the emergence of new actors and their roles in the transformation of smart cities. By building on a Service-Dominant logic perspective, the study capture how smart city transformation is closely related to a smart market transformation. While prior conceptualizations of markets have followed a linear supply-demand structure, the new market conceptualization can be described as a service ecosystem. The study empirically follows the increased use of renewable energy, such as photovoltaic (PV) systems and their related services, as they are incorporated into smart cities. The results reveal that the overall interaction level among the involved actors increases as the energy market changes from a linear to a networked logic. This transition impacts the market's information quality and, subsequently, the actors’ level of required knowledge. The study shows that even if the prevailing actors become more informed, information needs to be ‘translated’ into ‘knowledge-in-context’ to become a valuable resource. Thus, the resulting service ecosystem demands a complementary actor that requires the role of a knowledge broker to function. The paper describes the mechanisms behind this smart city transformation and clarifies the broker functions.

Ort, förlag, år, upplaga, sidor
Elsevier Ltd, 2019
Nationell ämneskategori
Energisystem
Identifikatorer
urn:nbn:se:mdh:diva-44962 (URN)10.1016/j.scs.2019.101731 (DOI)000493744700040 ()2-s2.0-85069897223 (Scopus ID)
Tillgänglig från: 2019-08-08 Skapad: 2019-08-08 Senast uppdaterad: 2019-11-21
Pesämaa, O., Dahlin, P., Ekman, P. & Röndell, J. (2019). Sustainable Energy Projects in Commercial Buildings: An Empirical Study of Swedish Energy Projects. In: : . Paper presented at 7th IPMA Research Conference and 14th International OTMC Conference 2019.
Öppna denna publikation i ny flik eller fönster >>Sustainable Energy Projects in Commercial Buildings: An Empirical Study of Swedish Energy Projects
2019 (Engelska)Konferensbidrag, Muntlig presentation med publicerat abstract (Refereegranskat)
Nationell ämneskategori
Företagsekonomi
Forskningsämne
industriell ekonomi och organisation
Identifikatorer
urn:nbn:se:mdh:diva-45453 (URN)
Konferens
7th IPMA Research Conference and 14th International OTMC Conference 2019
Tillgänglig från: 2019-10-07 Skapad: 2019-10-07 Senast uppdaterad: 2019-10-14Bibliografiskt granskad
Maaninen-Olsson, E., Ekman, P. & Sundström, A. (2017). Bringing practitioners into the classroom: Student reflections and learning styles.. In: : . Paper presented at Academy of Marketing Science, May 24-26, 2017, San Diego, USA.
Öppna denna publikation i ny flik eller fönster >>Bringing practitioners into the classroom: Student reflections and learning styles.
2017 (Engelska)Konferensbidrag, Enbart muntlig presentation (Refereegranskat)
Nationell ämneskategori
Ekonomi och näringsliv
Forskningsämne
industriell ekonomi och organisation
Identifikatorer
urn:nbn:se:mdh:diva-36312 (URN)
Konferens
Academy of Marketing Science, May 24-26, 2017, San Diego, USA
Tillgänglig från: 2017-09-01 Skapad: 2017-09-01 Senast uppdaterad: 2019-10-01Bibliografiskt granskad
Dahlin, P., Ekman, P., Pesämaa, O. & Röndell, J. (2017). CSR as a value proposition: Exploring the effects and drivers of Swedish real estate firms’ green building certificates. In: : . Paper presented at XXVII International RESER Conference. Bilbao, Spain, 2017.
Öppna denna publikation i ny flik eller fönster >>CSR as a value proposition: Exploring the effects and drivers of Swedish real estate firms’ green building certificates
2017 (Engelska)Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Corporate social responsibility (CSR) has been widely diffused and it getsmanifested through the stakeholder relationships a firm. We do in this pa-per investigate CSR certificates and their impact on the adopting firm. Weexplore real estate firms – a conservative industry that traditionally havehad a very strong financial focus where their market strategy has followeda strict goods-dominant (G-D) logic but where some firms changes theirmindshift towards service-dominant (S-D) logic thinking. Thus, we build onmultiple sources of data to explore Swedish real estate firms and studytheir approaches to CSR. Our results offer some insights in the character-istics of firms with green environmental certification systems and it has im-plications for how theories on value cocreation needs to be developed.

Nationell ämneskategori
Företagsekonomi
Forskningsämne
industriell ekonomi och organisation
Identifikatorer
urn:nbn:se:mdh:diva-37157 (URN)
Konferens
XXVII International RESER Conference. Bilbao, Spain, 2017
Tillgänglig från: 2017-10-26 Skapad: 2017-10-26 Senast uppdaterad: 2017-12-21Bibliografiskt granskad
Lindh, C. & Ekman, P. (2016). Integration of information technology in business relationships: Implications for the extended network. In: Havila, V., Pahlberg, C. & Thilenius, P (Ed.), Extending the Business Network Approach: New Territories, New Technologies, New Terms: (pp. 177-192). Palgrave Macmillan
Öppna denna publikation i ny flik eller fönster >>Integration of information technology in business relationships: Implications for the extended network
2016 (Engelska)Ingår i: Extending the Business Network Approach: New Territories, New Technologies, New Terms / [ed] Havila, V., Pahlberg, C. & Thilenius, P, Palgrave Macmillan, 2016, s. 177-192Kapitel i bok, del av antologi (Refereegranskat)
Ort, förlag, år, upplaga, sidor
Palgrave Macmillan, 2016
Nationell ämneskategori
Ekonomi och näringsliv
Identifikatorer
urn:nbn:se:mdh:diva-32414 (URN)10.1057/978-1-137-53765-2_10 (DOI)2-s2.0-84978345254 (Scopus ID)9781137537652 (ISBN)9781137537638 (ISBN)
Tillgänglig från: 2016-07-28 Skapad: 2016-07-28 Senast uppdaterad: 2016-12-19Bibliografiskt granskad
Ekman, P., Raggio, R. D. & Thompson, S. M. (2016). Service network value co-creation: Defining the roles of the generic actor. Industrial Marketing Management, 56, 51-62
Öppna denna publikation i ny flik eller fönster >>Service network value co-creation: Defining the roles of the generic actor
2016 (Engelska)Ingår i: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 56, s. 51-62Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

The traditional goods dominant logic lexicon assumes pre-specified and static roles of market participants. Fixed roles such as 'supplier' and 'customer' imply that value creation occurs between two parties (the dyad) and occurs in a specified direction (i.e., from a supplier to a customer). In contrast, service dominant logic suggests that markets are comprised of generic actors engaged-in bilateral actor-to-actor exchanges. However, the generic actor concept is not well developed in existing literature. We contribute to the literature by providing a typology of generic actor roles and identifying multiple types of value that may be co-created in a network. To empirically ground the concepts and generate propositions, we follow the development and deployment of a self-service technology, the Green Fingerprint, in the Swedish commercial real estate industry. Within a service network we find that generic actors assume several roles simultaneously, and may perceive multiple forms of co-created value. Theoretically, this paper offers a basis for further study of the generic actor and types of value, as well as an understanding of how network value co-creation emerges and evolves. Managerially, it offers insights into the existing value and co-creation potential of all actors, even those who are currently passive or reject a value proposition. (C) 2016 Elsevier Inc. All rights reserved.

Nyckelord
Generic actor, Service-dominant logic, Value proposition, Value co-creation levels, Service network
Nationell ämneskategori
Ekonomi och näringsliv
Identifikatorer
urn:nbn:se:mdh:diva-33050 (URN)10.1016/j.indmarman.2016.03.002 (DOI)000380414700006 ()2-s2.0-84961183561 (Scopus ID)
Tillgänglig från: 2016-09-01 Skapad: 2016-09-01 Senast uppdaterad: 2017-11-21Bibliografiskt granskad
Organisationer
Identifikatorer
ORCID-id: ORCID iD iconorcid.org/0000-0001-7334-2480

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